Frequently Asked Questions

If you need assistance at any time during the Festival, please visit our Accessibility Services booth located between the Fisher & Fountain Stages next to the Info booth. There is also a booth outside of the GREEN GATE Entrance at the MoPop turnaround. A team of dedicated accessibility staff is available at these locations to assist guests with disabilities or mobility impairments.

Complete details can be found on our accessibility page.

This event is all ages. Children under 12 free with accompanied adults (2 free children’s tickets per order in the ticket purchase process).

You can request Print at Home tickets by logging into your See Tickets account at eventim.us. Tickets are emailed from info@seetickets.us. Depending on your email provider you may have to search your Spam/Junk folder.

Our ticket transfer function is only intended for transferring a ticket between a family member or friend's Eventim account. This is because the transfer can be canceled by the original ticket owner, even after the transfer has been completed. We do not moderate the transfer process, so if you choose to transfer your tickets or give someone money to have a ticket transferred and they don't, Eventim will not be able to intervene. We advise that you are cautious when using the ticket transfer option with anyone you don't know or trust.

• What happens if artists cancel? Can I get a refund? Bumbershoot is a festival experience with more than 50 music and visual artists performing each day, for this reason we can not provide refunds based on singular artist cancellations.
• What do I do if I can’t attend anymore but I already have tickets? Due to the complexity of festival budgets, logistics, and booking talent far in advance, all sales are final.

Please visit: https://www.seetickets.com/us/content/support-center

If you would like to discuss your issue directly with one of our Customer Support Agents, you can call us Monday to Friday, 8am PT - 12pm PT: (855) 976-2544